Since the new website launched on Monday evening it has served over 6 million pages in 1 million visits from 900,000 customers. This is a little more than normal, reflecting the increased interest around the new site.
We’ve also received plenty of useful feedback with the full range of opinions, from the site being great through to hopelessly flawed. In this post I’ll try and address some of your key questions and explain our thinking a little.
A question we’ve been asked many times when gathering feedback on our new website is when we’ll develop smartphone apps for travel tools such as Journey Planner, maps, bus and Tube arrivals and service status.
What many people don’t realise is that, while we don’t provide a smartphone app ourselves, we provide all the data that powers the 200 or so apps which are already available.